Doing more with less: how Calco achieves top efficiency
Calco trains individuals with ánd without any IT experience and places them at leading companies across the tech sector.These trainees follow a two-year program with intensive, hands-on coaching. And it works: 95% of them are hired by the company where they completed their traineeship.
No IT background, but still want to make a career in IT? No problem. Calco sees potential where others don’t. They train graduates with bachelor’s and master’s degrees to become IT professionals, support them, and place them at organizations and government institutions. Calco’s ambition? Growth. And that calls for a platform that not only keeps up, but also accelerates. Because growth starts with efficiency. Fabian van ‘t Veer, Salesforce Admin at Calco: “Byner is a platform that grows with your ambitions.”
A unique approach demands a flexible platform
“What sets Calco apart is that we hire people with and without IT knowledge and with a variety of educational backgrounds,” says Fabian, Salesforce Admin at Calco – who, notably, began his own IT journey as a trainee. Calco doesn’t hire based on vacancies, but based on talent. “Only after we’ve identified someone’s potential, we determine where they fit best. That reversed model demanded a platform that could adapt to their unique way of working, and support custom solutions. That’s exactly what we found in Byner.”
The goal? Maximum efficiency
Calco has been working with Byner since 2021. Their current focus? Maximizing efficiency. That means: eliminating admin and manual processes, so every team member can do more with less. And, managing everything from a single, centralized system. Therefore, Fabian is constantly evaluating where processes can improve.
Everything in one central system
“From the initial application to client matching and invoicing – it all happens in one system. That’s by far the biggest advantage for us,” Fabian explains. “No more switching between tools or patching together Excel sheets. That saves time, reduces errors, and gives us full visibility into every step of the process. We can see exactly why someone was hired, how they’re developing, and where we can improve.”
"From the initial application to client matching and invoicing - it all happens in one system. That’s by far the biggest advantage for us."
Custom solutions that just make sense
“We use Byner’s standard features as much as possible,” Fabian continues, “but sometimes custom solutions are essential to optimize our unique processes.” That’s why Fabian built custom components to log trainee conversations, track lessons, and assign skills. “We used to manage all of that in Excel. Now it’s fully handled in Byner. With the AI Assistant, we can even generate summaries automatically. That not only saves time, it raises the overall quality. Plus, all the data is easy to retrieve, even if someone’s out of office.”
One platform. Everything integrated.
To truly centralize their operations, Calco integrated their HR system directly into Byner. When a new class of trainees starts, they’re automatically added to the HR platform, making everything from onboarding to absence tracking easy and efficient.
And it doesn’t stop there: Calco also teamed up with Byner partners like In2Dialog. Fabian: “We can record, analyze, and benchmark interviews, helping us optimize our processes even further.”
Calco’s pro tip: have your own admin
Byner releases an update every six weeks, packed with new features and improvements. Fabian: “That takes a lot off your plate, but you still need a dedicated Salesforce Admin who understands, maintains, and evolves the system. That’s absolutely essential for success.”
And according to Fabian, it’s more than doable: “I started with zero IT experience. You can follow Salesforce Trailheads – practical courses for learning Salesforce, which Byner is built on – and it’s all very user-friendly. And if you get stuck? Byner is there to help.”
A partner who thinks along
That support is a major plus, says Fabian. “I have a great relationship with our Customer Success Manager at Byner. We regularly discuss what features we use, what could be improved, and what we’re missing,” he shares. “Whenever I request a new feature, I always get a thoughtful response. Sometimes it’s implemented, sometimes not – but I always know why. They’re genuinely interested in our custom solutions and love to think along. That kind of personal connection is priceless.”
Ready to grow – even in a tough market
Calco is determined to keep growing, even in a tough market for junior IT professionals. And thanks to Byner, that’s possible. “The platform is fully scalable. Whether we onboard one or a hundred trainees a month—it works the same way. Byner continues to evolve and grow, just like us. It’s a platform that truly grows with you.”
Key Benefits:
- Maximum efficiency through one central platform
- Flexibility for custom processes
- Easily accessible data
- Personal contact and support
- Ready for the future